What had taken TF down? - TennisForum.com
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post #1 of 21 (permalink) Old Nov 15th, 2015, 05:52 PM Thread Starter
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What had taken TF down?

Was it a hack by a disgruntled former poster? Coding errors? Problems at the hosting company?

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post #2 of 21 (permalink) Old Nov 16th, 2015, 01:07 AM
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Re: What had taken TF down?

I'm voting for GREMLINS...

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post #3 of 21 (permalink) Old Nov 16th, 2015, 09:28 AM
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Re: What had taken TF down?

It wasn't down. Ching was still here. Something to do with authentication, I guess, as it was fine if you cleared your cookies and browsed as a guest.
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post #4 of 21 (permalink) Old Nov 16th, 2015, 10:37 AM
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Re: What had taken TF down?

ISIS
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post #5 of 21 (permalink) Old Nov 16th, 2015, 10:46 AM
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Re: What had taken TF down?

Some Anonymous member really unhappy after the big update
Wasn't it the longest database error in TF history?
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post #6 of 21 (permalink) Old Nov 16th, 2015, 01:57 PM Thread Starter
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Re: What had taken TF down?

Quote:
Originally Posted by AmtrakQuebec View Post
I'm voting for GREMLINS...
Apparently whatever it was is a secret.

"These lifeforms feel such passionate hatreds over matters of custom, God concepts, even - strangely enough - economic systems." - Capt. J Piccard USS Enterprise

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post #7 of 21 (permalink) Old Nov 16th, 2015, 02:09 PM
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Re: What had taken TF down?

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Originally Posted by pov View Post
Apparently whatever it was is a secret.
I never understand why so many I.T. people are reluctant to communicate with their end-users. When I ran I.T. departments, I always advocated complete transparency. My reason for this was that I realized that if I didn't tell them what was going on, especially when it was something bad, then the end-users would concoct their own theories and these would usually be MUCH worse than anything that was actually going on.

meh

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post #8 of 21 (permalink) Old Nov 16th, 2015, 02:10 PM
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Re: What had taken TF down?


"Sometimes we've wondered if Martina actually knew what she was saying. Maybe it was her age or inexperience or something got lost in the translation. But I don't know. She comes out with something astounding and then just stares at you like, 'What did I say?' But then she'll have that glint in her eye."
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post #9 of 21 (permalink) Old Nov 16th, 2015, 02:17 PM Thread Starter
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Re: What had taken TF down?

Quote:
Originally Posted by AmtrakQuebec View Post
I never understand why so many I.T. people are reluctant to communicate with their end-users.
Yeah. I do get it when the site has lots of sensitive info as some people often panic when there's no need. But on other sites it's just weird to me.

"These lifeforms feel such passionate hatreds over matters of custom, God concepts, even - strangely enough - economic systems." - Capt. J Piccard USS Enterprise

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post #10 of 21 (permalink) Old Nov 16th, 2015, 02:27 PM
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Re: What had taken TF down?

Quote:
Originally Posted by AmtrakQuebec View Post
I never understand why so many I.T. people are reluctant to communicate with their end-users. When I ran I.T. departments, I always advocated complete transparency. My reason for this was that I realized that if I didn't tell them what was going on, especially when it was something bad, then the end-users would concoct their own theories and these would usually be MUCH worse than anything that was actually going on.

meh
The problem is, most users don't have a clue unless you really it dumb it down for them.

In my experience, it's user departments issuing explanations to customers/the public in general, which invariably blame the problem on IT in some sort of vague way, whilst implicitly and completely absolving themselves and their processes.

I'd better stop now, before I say what I really think.
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post #11 of 21 (permalink) Old Nov 16th, 2015, 02:39 PM
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Re: What had taken TF down?

It was me.
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post #12 of 21 (permalink) Old Nov 16th, 2015, 02:49 PM Thread Starter
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Re: What had taken TF down?

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Originally Posted by klr View Post

In my experience, it's user departments issuing explanations to customers/the public in general, which invariably blame the problem on IT in some sort of vague way, whilst implicitly and completely absolving themselves and their processes.
With websites, IT is to blame. Period. No matter what any user did. It's not the user's job to be tech-savvy. It is IT's job to make sure to account for likely errors mistakes, etc. Heck, an IT department that can't protect against user errors sure isn't going to be ab;le to fend off even the most basic hack.

"These lifeforms feel such passionate hatreds over matters of custom, God concepts, even - strangely enough - economic systems." - Capt. J Piccard USS Enterprise

Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that. - Martin Luther King, Jr.
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post #13 of 21 (permalink) Old Nov 16th, 2015, 03:23 PM
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Re: What had taken TF down?

I think some of the MTF users want to sabotage us

During the DB error I visited that site and some of them celebrated on a topic, believing and wishing TF's days are gone. As if they were better.
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post #14 of 21 (permalink) Old Nov 16th, 2015, 04:19 PM
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Re: What had taken TF down?

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Originally Posted by pov View Post
With websites, IT is to blame. Period. No matter what any user did. It's not the user's job to be tech-savvy. It is IT's job to make sure to account for likely errors mistakes, etc. Heck, an IT department that can't protect against user errors sure isn't going to be ab;le to fend off even the most basic hack.
Maybe I should have said in my own personal experience, although I suspect it's true in many cases. For something like a web site, the underlying problem is almost always technical in nature. But not in general, because IT systems and the organisations that use them are exponentially more complex.

As for protecting users against their errors: Where on earth should I start with that one? Oh but things were that simple. If they were, I would be retired to a small island in the South Pacific, instead of being one step away from the nut-house.

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post #15 of 21 (permalink) Old Nov 16th, 2015, 06:25 PM Thread Starter
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Re: What had taken TF down?

Quote:
Originally Posted by klr View Post

As for protecting users against their errors
I mentioned nothing about that. I was discussing protecting the website from user error. And IMO those who can't/don't ensure that are not doing their jobs properly.

"These lifeforms feel such passionate hatreds over matters of custom, God concepts, even - strangely enough - economic systems." - Capt. J Piccard USS Enterprise

Darkness cannot drive out darkness; only light can do that. Hate cannot drive out hate; only love can do that. - Martin Luther King, Jr.
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