Can't change my avatar - TennisForum.com
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post #1 of 16 (permalink) Old Sep 23rd, 2017, 11:32 AM Thread Starter
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Question Can't change my avatar

Been trying to change my avi since yesterday and I always end up with this message:



I've tried with 2 different images and both met the "size criteria"
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post #2 of 16 (permalink) Old Sep 24th, 2017, 10:20 AM
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Re: Can't change my avatar

I have the same problem.
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post #3 of 16 (permalink) Old Sep 24th, 2017, 01:59 PM
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Re: Can't change my avatar

Maybe don't change your avatar 938393 times.
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post #4 of 16 (permalink) Old Sep 24th, 2017, 02:13 PM
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Re: Can't change my avatar

Same.

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post #5 of 16 (permalink) Old Sep 24th, 2017, 09:35 PM
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Re: Can't change my avatar

Same here guys... @Steve

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post #6 of 16 (permalink) Old Sep 25th, 2017, 01:55 PM
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Re: Can't change my avatar

Same!

Please help!!!!

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post #7 of 16 (permalink) Old Sep 25th, 2017, 03:19 PM
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Re: Can't change my avatar

Ugh, same.

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post #8 of 16 (permalink) Old Sep 25th, 2017, 03:28 PM
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Re: Can't change my avatar

Hey guys,

I have sent this to the tech team to be looked into.

We will post back once we have an update for you.

Thank you for your patience.

Richard.
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post #9 of 16 (permalink) Old Sep 25th, 2017, 04:28 PM
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Re: Can't change my avatar

Quote:
Originally Posted by Potapovushina View Post
Been trying to change my avi since yesterday and I always end up with this message:



I've tried with 2 different images and both met the "size criteria"
Same...but I'm used to being told I'm too big...
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post #10 of 16 (permalink) Old Sep 25th, 2017, 04:56 PM
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Re: Can't change my avatar

Hey guys,

This has been fixed by our tech team.
Can you confirm that this works on your end?

Richard.
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post #11 of 16 (permalink) Old Sep 25th, 2017, 05:06 PM Thread Starter
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Re: Can't change my avatar

Quote:
Originally Posted by Steve View Post
Hey guys,

This has been fixed by our tech team.
Can you confirm that this works on your end?

Richard.
It's worked for me, thanks!

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post #12 of 16 (permalink) Old Sep 25th, 2017, 06:30 PM
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Re: Can't change my avatar

Thanks! I can now have my Aljona avatar as God intended!
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post #13 of 16 (permalink) Old Sep 25th, 2017, 09:48 PM
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Re: Can't change my avatar

Quote:
Originally Posted by Super Dave View Post
Same...but I'm used to being told I'm too big...

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post #14 of 16 (permalink) Old Sep 25th, 2017, 09:48 PM
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Re: Can't change my avatar

Quote:
Originally Posted by Steve View Post
Hey guys,

This has been fixed by our tech team.
Can you confirm that this works on your end?

Richard.
Thanks!

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post #15 of 16 (permalink) Old Sep 26th, 2017, 01:26 PM
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Re: Can't change my avatar

Seems everyone is able to change their avatars now. Please let us know if you run into any more issues.

Fergus
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