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Old Mar 24th, 2009, 11:30 AM   #1
babsi
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Tennis TV gives me an extra month

I got this e-mail from Tennis TV because of problem in the final on Sunday:
Thank you for your email.

Please accept our apologies for the interrupted service during the
2009 BNP Paribas Open Indian Wells tournament. We experienced some
intermittent technical issues with the website which was out of our
control.

As a gesture of goodwill we have extended your subscription to the
website by one calendar month. This will then change your
subscription billing date by one month.

Once again, please accept our apologies for any inconvenience caused
and we hope that you continue to use the website and enjoy the
coverage provided.

Best regards
Customer Services

Every customer should get this because everyone was inconvenienced, so send your e-mails now!
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Old Mar 24th, 2009, 11:33 AM   #2
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Re: Tennis TV gives me an extra month

cool for you
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Old Mar 24th, 2009, 01:22 PM   #3
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Re: Tennis TV gives me an extra month

They damn well should extend the subscription. Their customer service has improved in the last month, probably thanks to all our complaints.
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