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Old Sep 25th, 2013, 07:47 AM   #1
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DataBaseError?

I was trying to move from one place in the Forum to the other and this message popped up. I had hoped this was one VS Forum that didn't get these errors, but I was wrong!
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Old Sep 25th, 2013, 08:10 AM   #2
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Re: What is a DataBaseError?

It's been happening all the time today, for pretty much everybody I suppose. I don't know what it is exactly.
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Old Sep 25th, 2013, 03:40 PM   #3
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Re: What is a DataBaseError?

hey guys,

Are you still getting Database errors? These happen when the forum cannot connect the server and pull the information it needs to display. If you get any today can you please post a link to the page that you were trying to access along with the time it occurred at. I'll send this information onward to our Tech team to investigate.

Cheers,
- dm, community support
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Old Sep 26th, 2013, 06:32 AM   #4
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Re: What is a DataBaseError?

This happened about 10 minutes ago:

f00klf.png

I wasn't able to open any page on TF. By the way, it always happens simultaneously on both TF and MTF.
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Old Sep 26th, 2013, 06:34 AM   #5
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Re: What is a DataBaseError?

Quote:
Originally Posted by Steve View Post
hey guys,

Are you still getting Database errors? These happen when the forum cannot connect the server and pull the information it needs to display. If you get any today can you please post a link to the page that you were trying to access along with the time it occurred at. I'll send this information onward to our Tech team to investigate.

Cheers,
- dm, community support
I haven't seen a Database error, but just a few minutes ago I wrote a post and tried to submit it, but instead of the Forum coming back with my post printed all I got was a blank white page! And I couldn't for a while get back into the Forum because every time I tried I got that blank white page!
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Old Sep 26th, 2013, 09:46 AM   #6
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Re: What is a DataBaseError?

It has been happening frequently since Jankovic lost her match to Bouchard. Just now again..
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Old Sep 27th, 2013, 06:22 PM   #7
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Re: What is a DataBaseError?

The was some network maintenance going that may have contributed to database errors you were experiencing. Please let us know if this is still occurring.

Thanks.

~ Alan, Community Support
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Old Sep 28th, 2013, 09:30 AM   #8
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Re: What is a DataBaseError?

Had another Database Error about 5 minutes ago.
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Old Sep 28th, 2013, 10:51 AM   #9
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Re: What is a DataBaseError?

Does the maintenance also caused white background too?
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Old Sep 30th, 2013, 07:05 PM   #10
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Re: What is a DataBaseError?

Hi guys, the techs are monitoring the db logs closely as everything should be sorted now.

Sorry for any inconvenience.

Regards,
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Old Oct 5th, 2013, 10:55 AM   #11
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Re: What is a DataBaseError?

So far I haven't had any more problems
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Old Nov 24th, 2013, 12:20 AM   #12
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Re: What is a DataBaseError?

I just got another one a few minutes ago. I was trying to get in the TT Bol thread. http://www.tennisforum.com/showthread.php?t=623097 I got right in fine the 2nd time I tried it!
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Old Nov 25th, 2013, 06:50 PM   #13
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Re: What is a DataBaseError?

Quote:
Originally Posted by DollyRose View Post
I just got another one a few minutes ago. I was trying to get in the TT Bol thread. http://www.tennisforum.com/showthread.php?t=623097 I got right in fine the 2nd time I tried it!

Hey DollyRose,

The page looks fine now. Was this a one off occurrence or have you been getting a lot of them on the forum? DB errors occur when the forum cannot connect to the server causing the error to occur. Often when you get one on the forum it is because the forum is doing it's daily save to the server. Hitting refresh will usually resolve it. If you're contstantly getting DB errors on the forum ( a few times a day) then there might be a bigger issue that needs to be looked into.

Thanks

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Old Nov 25th, 2013, 10:37 PM   #14
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Re: What is a DataBaseError?

As of now I haven't had any more so I'll say that one was indeed a one off occurrence.
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Old Dec 28th, 2013, 12:27 AM   #15
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Re: What is a DataBaseError?

Data Base Error is back again. I had two twice in a row as I was trying to get into the Pop Contest voting thread. Maybe due to having a lot of posters in that area? Or maybe this Forum just doesn't like me
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