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View Full Version : Anyone smart with Computers, Please Help!


stevos
Jun 27th, 2006, 02:56 AM
I am trying to get my wimbledon live to work, but anytime I want to watch any match I get this message from my Windows Media Player

"Windows Media Player cannot play, synchronize, or burn a protected file because an error occurred while verifying the license."

I have turned off my firewall, and changed my internet options. I am lost and really frustrated, any help would be very appreciated! :wavey:

stevos
Jun 27th, 2006, 03:15 AM
I went on live chat, are those real people on there or bots? Seriously, it seemed so automated. Any help would be great thanks!

Fingon
Jun 27th, 2006, 03:41 AM
http://support.microsoft.com/?kbid=916249

marmite1
Jun 27th, 2006, 03:42 AM
Maybe u didnt type ur password in properly. It should ask you for verification.

stevos
Jun 27th, 2006, 03:56 AM
No, its not that, I was logged in, but it was the WMP that had the problem. Anyone familiar with it?

stevos
Jun 27th, 2006, 03:59 AM
http://support.microsoft.com/?kbid=916249
Thanks for this page :worship: :worship: , but the page it tells me to go to wont work! My god it seems my computer really doesnt want me to watch this. Any tips?

crazyroberto6767
Jun 27th, 2006, 04:49 AM
I think I had a similar issue. Try showing the person you're working with a screenshot of the problem. That worked with me (after 5 people didn't know what to do.) The way to solve my problem which was with the DRM too, I had to: go to "my computer", click tools, click "Folder options", then "View", click "show hidden files and folders", unclick "Hide protected operating system files", click C:, click "documents and settings", click "all users", click "DRM", and delete all those files. Then I clicked a link that was provided by the help people to reformat the "DRM". Not sure if I helped since I can't provide the link (sorry :().

Edit: I would try showing the help guy a screenshot though. Following my advice could lead to trouble :lol:

stevos
Jun 27th, 2006, 04:57 AM
Thanks crazyroberto, I went and deleted the DRM files, do you have the link in your history folder? That would be amazing, thanks!

Fingon
Jun 27th, 2006, 05:02 AM
the link is to Napster, not Microsoft, and yes, it does not work.

try this, it's more complicated but

http://support.microsoft.com/kb/810422/

stevos
Jun 27th, 2006, 05:16 AM
the link is to Napster, not Microsoft, and yes, it does not work.

try this, it's more complicated but

http://support.microsoft.com/kb/810422/
Thanks so much, working on it now!

stevos
Jun 27th, 2006, 05:32 AM
"C00D274C" Anyone know where I can interpret this code, I need some information on what is wrong with my computer! :fiery:

Kenny
Jun 27th, 2006, 06:24 AM
Maybe you could install the very newest Windows Media Player? If you have it.. I dunno then. lol

stevos
Jun 27th, 2006, 07:01 AM
Thanks everyone, I reinstalled WMP 10 again, and it worked! Im so happy my 20$ doesnt go down the drain ;)! Thank you Flingon so much for your help!

Kenny
Jun 27th, 2006, 07:49 AM
lol good to know you didn't lose 20 bux. :)