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post #1 of 12 (permalink) Old Feb 22nd, 2002, 04:24 PM Thread Starter
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Avatar problem

I wanted a new avatar and believe me i know how that works but if i want my new one my avatar become a picture of Jenny you know the first one which you can select if you have 0 posts.I don't Want a Jenny avatar i'm a hingian so please help me poe or others

Martina Hingis
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post #2 of 12 (permalink) Old Feb 22nd, 2002, 04:41 PM
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i'm not sure i understand completely..

you're trying to upload a custom avatar, but you're getting one of jen instead?

did you make sure to select "use custom avatar"
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post #3 of 12 (permalink) Old Feb 22nd, 2002, 04:49 PM
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Poe, Teddy just had the same problem....

may be some Jen fan hacked your software
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post #4 of 12 (permalink) Old Feb 22nd, 2002, 04:53 PM Thread Starter
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Yes Poe!I'm sure that i did everything right i mean i've changed my avatar in the past without a problem but now the jenny pic become my new avatar if i changes it and i want a martina one

Martina Hingis
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post #5 of 12 (permalink) Old Feb 22nd, 2002, 05:25 PM
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Just check you are following these exact steps first. Open another browser window and follow them through.

1. Click USER CP to go to your control panel.
2. Select EDIT OPTIONS.
3. Scroll to the bottom of the page and choose CHANGE AVATAR.
4. Again, scroll to the bottom of this page and make sure USE CUSTOM AVATAR *IS* selected.
5. Either enter a UR or upload an avatar from your computer by hitting the "BROWSE" button.
6. Hit SUBMIT MODIFICATIONS when you are happy with your choice.

Your custom avatar should now be on display. If it isn't, please leave whatever avatar its selects for you and I will look into the problem.
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post #6 of 12 (permalink) Old Feb 22nd, 2002, 11:47 PM Thread Starter
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Well finally i have a non jenny avatar
My brother helped me and it seems to be that we were having some problems with our computer so i couldn't upload the pic from my computer to choose it as my avater!
Thanks for all the help

Martina Hingis
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post #7 of 12 (permalink) Old Feb 23rd, 2002, 01:58 PM
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Red face

Well i still have that problem!! i cant upload a pic from my pc!! when i do it its jenny htat show as my avantar!!I want momo!!
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post #8 of 12 (permalink) Old Feb 27th, 2002, 03:25 PM
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There is a glitch, but I will explain how to fix it. The problem is after you check yes use custom avatar, and go into browse to upload the picture from your PC, the yes box becomes unchecked for some reason. So just check it once more after uploading, then press submit.

Evonne Goolagong, winner of 7 Grand Slam Singles Titles

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post #9 of 12 (permalink) Old Feb 28th, 2002, 02:18 PM
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I'm having avatar problems now as well. I change it every 2-3 days and it hasn't been a problem until today. I'm getting this error message constantly:

The uploaded file is not a valid GIF or JPG file. Please ensure that it is and try again.

This was NOT a problem before but now it is. I've followed Amanda's instructions carefully and still get the error message.
EG, I noticed the glitch as well and recheck the box I still get the error message. I don't know.
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post #10 of 12 (permalink) Old Feb 28th, 2002, 02:45 PM
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Evonne: thanks for pointing that out. I wasn't aware browsing for a custom avatar on your computer was causing that to happen

Beige: it should be working fine. I just uploaded about ten different custom avatars without any problem (take a look at my marti avatar ). I made one adjustment to the setup so please try again and see if it works. If it doesnt, feel free to email me a copy of your avatar and I'll see if I can replicate your problem.

My address is: amanda@wtastarz.com
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post #11 of 12 (permalink) Old Feb 28th, 2002, 04:33 PM
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Thumbs up Thank you, Amanda!

Great, it works again! Really appreciate that you guys are so pro-active even for something trivial (my opinion, hehe) like the avatars.
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post #12 of 12 (permalink) Old Mar 2nd, 2002, 12:12 AM
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Cool

thanks to the kind people here who provided the info on how to correct the avatar problem..
i was having the exact same problem of Jen Cap's picture poppin out... that was a horrid shock.
finally managed to get rid of it
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