Customer Service Help Desk... - TennisForum.com

 
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post #1 of 9 (permalink) Old Feb 14th, 2006, 06:54 PM Thread Starter
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Customer Service Help Desk...

Operator: "Ridge Hall, computer assistance; may I help you?"

Caller: "Yes, well, I'm having trouble with WordPerfect."

Operator: "What sort of trouble??"

Caller: "Well, I was just typing along, and all of a sudden the words went away."

Operator: "Went away?"

Caller: "They disappeared."

Operator: "Hmm So what does your screen look like now?"

Caller: "Nothing."

Operator: "Nothing??"

Caller: "It's blank; it won't accept anything when I type."

Operator: "Are you still in WordPerfect, or did you get out??"

Caller: "How do I tell?"

Operator: "Can you see the C: prompt on the screen??"

Caller: "What's a sea-prompt?"

Operator: "Never mind, can you move your cursor around the screen?"

Caller: "There isn't any cursor: I told you, it won't accept anything I type."

Operator: "Does your monitor have a power indicator??"

Caller: "What's a monitor?"

Operator: "It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on??"

Caller: "I don't know."

Operator: "Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that??"

Caller: "Yes, I think so."

Operator: "Great. Follow the cord to the plug, and tell me if it's plugged into the wall.

Caller: "Yes, it is."

Operator: "When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one??"

Caller: "No."

Operator: "Well, there are. I need you to look back there again and find the other cable."

Caller: "Okay, here it is."

Operator: "Follow it for me, and tell me if it's plugged securely into the back of your computer."

Caller: "I can't reach."

Operator: "Uh huh. Well, can you see if it is??"

Caller: "No."

Operator: "Even if you maybe put your knee on something and lean way over??"

Caller: "Oh, it's not because I don't have the right angle - it's because it's dark."

Operator: "Dark??"

Caller: "Yes - the office light is off, and the only light I have is coming in from the window."

Operator: "Well, turn on the office light then."

Caller: "I can't."

Operator: "No? Why not??"

Caller: "Because there's a power failure."

Operator: "A power......... A power failure? Aha, Okay, we've got it licked now.

Do you still have the boxes and manuals and packing stuff your computer came in??"

Caller: "Well, yes, I keep them in the closet."

Operator: "Good. Go get them, and unplug your system and pack it up just like it was when you got it.

Then take it back to the store you bought it from."

Caller: "Really? Is it that bad?"

Operator: "Yes, I'm afraid it is."

Caller: "Well, all right then, I suppose. What do I tell them??"

Operator: "Tell them you're too f*%king stupid to own a computer!!!!!"


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post #2 of 9 (permalink) Old Feb 14th, 2006, 06:57 PM
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post #3 of 9 (permalink) Old Feb 14th, 2006, 08:01 PM
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Ya think?!

Be peaceful, be courteous, obey the law, respect everyone; but if someone puts his hand on you, send him to the cemetery. - Malcolm X
A man who stands for nothing will fall for anything. - Malcolm X
Our greatest glory is not in never falling, but in rising every time we fall. - Confucius
The greatest scholars are not usually the wisest people. - Geoffrey Chaucer
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post #4 of 9 (permalink) Old Feb 14th, 2006, 08:31 PM
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Y'all wouldn't believe some of the calls I get on my job...very similar...and people wonder why I'm in a bad mood all the time.

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post #5 of 9 (permalink) Old Feb 14th, 2006, 08:36 PM
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Sounds like a call my dad would make........

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post #6 of 9 (permalink) Old Feb 14th, 2006, 10:15 PM
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When I was on customer services at a supermarket I took a call from somebody who asked "Do you sell bread?" Um...
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post #7 of 9 (permalink) Old Feb 15th, 2006, 12:02 AM
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Quote:
Originally Posted by DiVaMoNiCaSeLeS
When I was on customer services at a supermarket I took a call from somebody who asked "Do you sell bread?" Um...


Tsk whatever next!? Coffee in coffee shops!? meat in the butchers!? World has gone mad

I Could Be A Great Star...But I'm Far From Happy...
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If I could just go back... if I could rub everything out... starting with myself.
"Her enduring legacy is far more emotional, instead of statistical..."

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post #8 of 9 (permalink) Old Feb 15th, 2006, 12:24 AM
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Sounds similar to "The IT crowd"
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post #9 of 9 (permalink) Old Feb 15th, 2006, 01:32 AM
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An oldie, but a goodie

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