My freaaaakinggg Laptop won't detect external drives?! - TennisForum.com
 
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post #1 of 15 (permalink) Old Jun 16th, 2005, 12:15 PM Thread Starter
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My freaaaakinggg Laptop won't detect external drives?!

Why is it that my laptop does not detect any external drives anymore - ie when you attach a pen-drive or an external DVD drive, it just does not DETECT IT. What should I do? It used to work until I reformatted my laptop. Urgh.
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post #2 of 15 (permalink) Old Jun 16th, 2005, 08:37 PM Thread Starter
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bump, please help - IT experts out here....
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post #3 of 15 (permalink) Old Jun 16th, 2005, 08:38 PM
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Reformatted...how?

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post #4 of 15 (permalink) Old Jun 16th, 2005, 09:18 PM Thread Starter
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Like reformat the system, so the system becomes new again.
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post #5 of 15 (permalink) Old Jun 17th, 2005, 09:31 PM Thread Starter
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bump
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post #6 of 15 (permalink) Old Jun 17th, 2005, 10:03 PM
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which os? windoze?

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post #7 of 15 (permalink) Old Jun 17th, 2005, 10:04 PM
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check the device manager ... see if the usb controllers are functional.

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post #8 of 15 (permalink) Old Jun 18th, 2005, 05:35 PM Thread Starter
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Yes it says that "it's working properly", but it actually isn't !
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post #9 of 15 (permalink) Old Jun 18th, 2005, 05:37 PM
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my first suggestion:
reboot.
enter into safe mode upon boot.
run anti virus.

which version of windows are ya on? 98, xp?
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post #10 of 15 (permalink) Old Jun 19th, 2005, 02:47 AM Thread Starter
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I am on XP.
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post #11 of 15 (permalink) Old Jun 19th, 2005, 03:30 AM
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I need to know:

Computer Manufacturer --- Dell, Gateway, generic?
Operating System ---You said XP, but is that 'Home Version' or 'Professional'? And is that with the SP2 (Service Pack) release?
Manufacturer of External Drive --- Conners, Sony, etc..?
Incorrect Driver version --- This is usually the problem with most non-detectable devices. Either that, or the device is not a recognized brand on an XP system. You may also have the incorrect driver or require a driver update.
Access the Disk manufacturer's web site and see if your specific drive has a driver for an XP operating system. Sometimes an OS update will cause this problem.

Let's start there and see where we end up.

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post #12 of 15 (permalink) Old Jun 19th, 2005, 05:26 AM Thread Starter
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computer manufacturer - toshiba
operating system - XP Pro
External drive - sandisk (pen drive), iomega (DVD drive)

previously they both have worked before on my laptop so they are automatically detected. I don't know why after I reformatted my laptop it doesn't detect the drives anymore
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post #13 of 15 (permalink) Old Jun 19th, 2005, 02:29 PM
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This happened to me when I was setting up a dell laptop at work. It would say the usb drivers were installed and working correctly but on a whim I decided to go to dell's website and download the drivers. The whole chipset (usb, motherboard, etc.) had been updated. I installed it and it worked. So, you might want to reinstall the drivers even if you think you have the latest one.
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post #14 of 15 (permalink) Old Jun 19th, 2005, 02:40 PM Thread Starter
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But my Sandisk driver didn't come with any installation CD/software as it says that it is automatically detected on XP systems...
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post #15 of 15 (permalink) Old Jun 19th, 2005, 04:33 PM
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Quote:
Originally Posted by bis2806
But my Sandisk driver didn't come with any installation CD/software as it says that it is automatically detected on XP systems...
THen you should definitely check the Sandisk website for the drivers. Just remember to save them to a place that you can remember where they are.

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