Yes, I understand your pain. I tried to get tickets to the women's finals in 2002. I woke up an hour early jumped on my P.C and the phone (I was told internet would be the quickest) and started dialing ticketek. Time was ticking and I was getting nervous. Ticketek number was still engaged, I couldn't even get thru to hear the message. I finally got onto the website but tickets where sold out in 15min. I thought no fucken way there must be something wrong with my internet connection so I got my mum to drive me to an internet cafe, but same message SOLD Out. I then drove to ticketek which wasn't too far away (this was my first choice but was told by many first in line won't gaurantee you tickets, with so many locations and to order online.) I ended up buying my tickets 35min after they went on sale and could only get Semi's final tickets SECOND ROW from the BACK.
I enjoyed the semi's with my binoculars. I kept asking if there was anyway to get tickets to the final but was told no. I sat in my hotel room watching the finals only to find out a week later a member from this board brought tickets on the day at the venue. I wanted to cry, scream etc, etc.
I think too many tickets are given to sponsors or a sold to companies who then sell them in packages etc. Somethings deffinately not right.